CNY OFFICE CLOSURE: 31 JAN - 10 FEB. ALL ORDERS PLACED DURING THIS PERIOD WILL BE PROCESSED ON 11 FEB.

Shipping

Local Shipping Rates 

Shipping Type
Delivery Timeframe
Flat Rate
Self-Collection In Stores #1
Up to 5 Working Days
Free
Normal Courier
Within 2-3 Working Days*
SGD3.00
Complimentary for orders above $100


#1 If you've opted for Self-Collection in stores, you will receive an email once your parcel is ready for collection in stores.
Parcels that remain uncollected after 7 days will be sent back to our warehouse, and our Customer Service team will contact you.



Delivery Information

*After receiving your order, our team takes 1 to 2 working days to pack and prep your parcel for dispatch

Delivery time frames are from 10am to 10pm daily exclusive of Weekends or Public Holidays

Our courier will drop you a confirmation text prior to delivery so remember to check that your mobile number is correct

Additional charges for re-delivery will be applicable after two unsuccessful delivery attempts for Normal Courier

 

If your parcel needs immediate attention, or doesn't arrive within the timeframes listed above, drop us a line here

 

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 A gentle reminder: If your order consists of BO and instock pieces, remember to indicate during checkout whether you'd like to receive them together or separately 
If you've selected split shipping, your backorder will be delivered via Normal Courier unless otherwise indicated

 

  

Promotional International Shipping Rates 

Destination Shipping Type Regular Shipping Rate

Promotional Shipping Rate

Purchase Requirement for Promotional Rate Delivery Timeframe
Indonesia
Malaysia
 Express $7 Complimentary $100 and above 2 - 5 Working Days
Hong Kong
Thailand
 Express $15 Complimentary $150 and above 2 - 5 Working Days
Philippines Express $20 Complimentary $150 and above 2 - 5 Working Days
Vietnam  Express $25 Complimentary $200 and above 3 - 5 Working Days

 

International Shipping is available to all other countries at a weight-based rate which will be calculated upon checkout

After receiving your order, our team takes 1 to 2 working days to pack and prep your parcel for dispatch

Complimentary shipping is not applicable on sale items and all Moodbox orders